Returns & Exchanges
At Dolce Vita, we want you to be completely enamored with your purchase. If you are not satisfied, we offer a seamless return and exchange process for all unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached, and include the provided packing slip.
- 3.Attach Shipping Label
Print the prepaid shipping label generated from our portal and affix it to the outside of your package over any old labels.
- 4.Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.